Friday, 25 September 2015

TalkTalk Don't Talk, They Tweet.

After my run-in with TalkTalk's awful call centre yesterday, I was not too unsurprised to see that they commented on my Twitter feed regarding my less-than-rosy tweets about their poor customer service.

Two of TalkTalk's representatives tweeted me, both asking how they could help. Given that I have (I hope!) already sorted out my issues with cancelling my broadband contract with them, I can't be bothered to reply to them, as I know that all they will say is "Sorry that you are having difficulties, please contact our 0870 customer support line".

It's no wonder why people complain about TalkTalk as they really aren't any good at all when it comes to customer service.