This past weekend saw yet another network outage. This time data across the O2 network was affected, with O2, Tesco Mobile, giffgaff and other MVNO customers widely reporting that they were unable to connect to data services on their phones from Saturday morning.
The full extent of this outage isn’t known, but it appears that connection wasn’t restored until mid afternoon.
Two weeks ago, Vectone and Delight Mobile customers suffered from a total inability to connect to voice, text and data services for several days, prompting Vectone to offer their customers a free 2GB of data.
I use giffgaff, but their data is limited to 2G where I live, so I’ve grown used to reliance upon my home Wi-Fi connection and was unaware of this latest outage.
However, there must be many customers now questioning their network choice due to these frequent outages.
What is unacceptable for one person may be wildly different for another, and I’m sure that all O2/giffgaff/Vectone customers aren’t going to port their numbers out due to these reasons. But how much disruption are you willing to put up with from your network?
I’ve thankfully only endured one major outage on giffgaff, which was annoying, but it wasn’t my main network back then.
This most recent problem was an O2 issue, and I’m not currently fancying a return to the Vodafone network yet.
